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Starred Review on May 1, 2020 | Business & Economics
This is a wide-ranging, smoothly written consideration of the company Amazon and its basic principles, which, according to Dumaine (Go Long) include an intense focus on customer satisfaction (especially low prices and speedy delivery), long-term management (giving investments time to mature rather than cutting them off if there is little or no immediate returns), and product and service innovation. Amazon is able to do much of this by coll...Log In or Sign Up to Read More