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Customer Service Basics
Service with a Smile
By Author Not Available
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REVIEWS
Library Journal
Reviewed on March 15, 2011
In this beautiful, heartrending, yet horrifying film, North Koreans tell their stories of imprisonment, sexual slavery, torture, murder, and escape to China or South Korea during the nearly 50-year regime of Kim Il Sung (1912–94). The interviews are illustrated through the interspersion of dance sequences, archi...Log In or Sign Up to Read More
School Library Journal
Reviewed on December 1, 2011 | Video/DVD
Gr 9 Up—Basic customer service practices are presented in this amusing live-action film. The fictitious Lucky Star Coffee Company employees learn how to better interact with customers after viewing security camera footage of their dealings with customers. Employees are see...Log In or Sign Up to Read More
