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What to say to get what you want
strong words for 44 challenging types of bosses, employees, coworkers, and customers
By Deep, Samuel D. & Sussman, Lyle
- ISBN
- 978-0-20157-712-9
- Publisher
- Reading, Mass. : Addison-Wesley, c1992.
REVIEWS
Library Journal
Reviewed on March 1, 1992
Deep and Sussman have again combined to create a highly readable book designed to aid managers in dealing with everyday problems. Unlike their Smart Moves ( LJ 4/15/90), which dealt with a wide variety of management problems, their new book focuses on the interpersonal skills and communication techniques needed on the job. The book is not about how to manipulate people, as its title migh...Log In or Sign Up to Read More
